Residential Field Service Manager

Location: Quality Irrigation – Omaha, NE (On-site)
Employment Type: Full-Time, Exempt
Salary: $65,000–$95,000 per year

Position Overview

The Residential Field Service Manager is responsible for overseeing the day-to-day operations of the Residential Irrigation Service Department, including managing production and supporting a team of irrigation technicians. This leadership role is focused on delivering efficient, high-quality service, developing team talent, and driving performance within the residential division.

This is a career-oriented opportunity for a detail-focused leader who thrives in a field service environment and wants to grow with a well-established company.

What We Offer

• Competitive Salary: $65,000–$95,000 per year

• Comprehensive Benefits: Medical, dental, vision, and more

• Retirement Savings: 401(k) with company match (if applicable)

• Professional Development: Ongoing training and advancement opportunities

• Supportive Team Culture: A collaborative environment focused on high standards and team success

Key Responsibilities

Operations & Production Management

• Oversee daily operations of the Residential Irrigation Service Team

• Plan, schedule, coordinate, and direct service and enhancement work to ensure on-time, high-quality execution

• Review and submit daily labor hours and weekly billing for enhancement work

• Maintain department inventory and update pricing regularly

• Maintain up-to-date information on customer gain/loss to ensure accurate service delivery

Team Leadership & Development

• Maintain discipline and high standards of professionalism across the department

• Recruit, train, and evaluate irrigation technicians

• Provide daily field support, including phone, text, and on-site visits

• Conduct performance evaluations and enforce discipline per HR procedures

• Develop training and SOPs for service operations

Quality & Customer Focus

• Perform in-field follow-ups to verify job completion and service quality

• Analyze and diagnose issues to ensure efficient problem-solving and customer satisfaction

• Provide enhancement proposals and support AMs and Operations Manager with client needs

• Maintain strong communication with customers, offering professional guidance and support

Safety & Efficiency

• Promote a strong safety culture and ensure compliance with all procedures

• Evaluate and improve methods for operational safety and efficiency

• Practice and model company safety behaviors at all times

Qualifications

Required

• Experience in field services or a service-based industry

• Strong leadership, communication, and team-building skills

Preferred

• 1–3 years in a previous leadership role

• Experience in residential irrigation service and enhancements

Working Conditions & Physical Requirements

• Frequent hand and arm motions, and extended periods of sitting

• Regular physical demands including standing, walking, lifting, crouching, and crawling

• Ability to lift up to 25 pounds occasionally

• Must be able to travel locally up to 50% of the time

• Work environment typically has a low to moderate noise level

Why Join Us?

At Quality Irrigation, we’re committed to providing exceptional service and long-term value—and that starts with our team. As a Residential Field Service Manager, you’ll have the opportunity to lead, grow, and innovate while building your future in the irrigation industry.

If you’re ready to make an impact and grow your leadership career, apply today and join the Quality team in Omaha!